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Terms & Conditions

TERMS & CONDITIONS 

Welcome to Anyflexo – a global flexo marketplace. 

Anyflexo provides you a business-to-business (B2B) online platform (marketplace) for different products for flexo printing. 

These terms govern the use the marketplace, therefore in order to maintain a friendly relationship we kindly ask you to read through these terms so you would know your rights, our obligations and vice verca.

By using the marketplace you agree to be bound by and follow these terms and conditions.

We are operated by an Estonian registered entity Anyflexo OÜ (reg. no 16281981). To contact us, please see the details of our customer services on the website.

  1. SIGNING UP
    1. The marketplace can be used by legal entities who are duly incorporated and have a full legal capacity. You, as the representative of the legal entity must have valid authorisation to represent the entity. 
    2. Using the marketplace both as a seller or a buyer requires registration on the platform. To successfully create an account, you must complete the sign-up form and accept these terms. 
    3. If other persons need to use the account of the legal entity as well, then they are welcome to do so. Just designate them as users by creating a sub-ID from the main account dashboard. If you wish to modify or delete any users, you can do it also from the main account dashboard. Please make sure that all the people you make users have read and understand these terms because whatever they do you will be accountable for their conduct associated with your account! We do not take any responsibility for verifying the validity of authorization of any user to act on behalf of the legal entity. However, we keep ourselves the right to, in our discretion, request additional information or proof of the person’s credentials.
    4. If you register with us, you must provide us with certain data. We expect from you that the data you have provided in the registration form about yourself and the legal entity you represent is true, accurate, current and complete. If any of the data you have provided to us changes, then we expect from you to promptly update your account information.
    5. If you provide us with information that does not fulfil the conditions set above, then we have the right to suspend or terminate your account and refuse any and all current or future use of the marketplace. 
  1. USER CONDUCT 
    1. We expect from you to maintain the confidentiality of your login credentials. You are solely and fully responsible for all activities done under your account. Please notify us immediately of any unauthorised use of your account or any other breach of security. Anyflexo cannot and will not be liable for any loss or damage arising from your failure to comply with these security requirements.
    2. If you use the marketplace to sell your products, then we expect you to add only such content to the platform which is in compliance with these terms, best practises, applicable law and good morals. You are solely responsible for the accuracy, completeness and legality of your content. 
    3. We do not control content uploaded, and, as such, we do not guarantee the accuracy, integrity or quality of such content. Under no circumstances will Anyflexo be liable in any way for any user content, including, but not limited to, for any errors or omissions in any such content, or for any loss or damage of any kind incurred as a result of the use or reliance on any such content.
    4. We do reserve ourselves the right to monitor, from time to time, some or parts of the content available on the platform for adherence to these terms or any other rules or guidelines posted by us on the website. In case content published on the marketplace does not adhere to these terms, we have the right to remove such content without a reason or prior notice. 
  1. SELLING ON THE MARKETPLACE
    1. We allow third party sellers to list and sell their products at Anylexo online marketplace. We also list and sell our own products on the marketplace. The seller of the specific product will be indicated on the respective product detail page. 
    2. In our role as a marketplace service provider we act as an intermediary and we help facilitate transactions carried out on our webpage. In that role we are neither the buyer not the seller of the products. Accordingly, the contract for the sale of goods will be solely between the third party seller and the buyer. Anyflexo is not a party to such contract. Therefore, we cannot and will not be responsible nor liable for the conclusion of the contract nor for damages suffered by any of the parties to such contract as a result of the contract. 
    3. The seller of the products has full responsibility for the sale of the products, for dealing with any buyer claims and for any other issues that may arise out of or in connection with the contract between them and the buyer. 
    4. The use of the Marketplace to list and sell goods is subject to a fee, which consists of a monthly subscription and commission per each sale, the amount of both is based on the subscription package chosen at registration. You can change your subscription type for free at any time, but please note that a change in subscription will not have a retrospective effect on the amount of commission on the sales made under old subscription. 
    5. We may change our subscription fees from time to time by notifying you by e-mail of the changes fourteen (14) days in advance, but if we reduce the fees then we will not make such a notification.
    6. We ask you to use the platform in good faith and we expect you to deliver outstanding customer service to our buyers at all times. If we believe you are abusing our platform in any way, we may, in our sole discretion and without limiting other remedies, limit, suspend, or terminate your account(s) and access to our services, remove content, not display or demote listings, and take any other steps we deem necessary, either technical or legal, to prevent you from using our platform.
  1. BUYING FROM THE MARKETPLACE 
    1. Examination of a product. Before you purchase a product, please read the information about the product on the product details page. The information about the products on our marketplace is provided for information purposes only. We recommend that you do not rely solely on the information presented there. Please always read labels, warnings and directions provided with the product before use. If you have any questions about the products, you are able to send the questions directly to the seller on the product listing page.
    2. Availability of products 
      1. 4.2.1. Product availability information is listed on each product details page. Please note that due to Anyflexo being a marketplace we are not able to verify nor are we liable for the availability information provided by any third party seller. 
      2. 4.2.2.As we process your order, we will inform you by e-mail as soon as possible if any products you ordered turn out to be unavailable and you can choose whether to claim a refund for those products or, if applicable, you can choose to wait until the product is back in stock. 
    3. Pricing and taxation. All prices shown in our marketplace are exclusive of VAT. Depending on the locations of the seller and/or the buyer legally applicable VAT may be added at checkout.
    4. Customs. When ordering products, you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges. Customs policies vary widely from country to country, so you should contact your local customs office for further information.
    5. Execution of orders
      1. 4.5.1.When you place an order to purchase a product from our marketplace, we will send you a confirmation receipt of your order with the details of your order with an e-mail. 
      2. 4.5.2.When we or the third-party seller has dispatched your order then you will receive a confirmation to your e-mail that the products are on their way to you. Depending on your order, the products may be dispatched in more than one package. In this case you may receive separate dispatch confirmation e-mails. You can also keep an eye on the progress of your order under your account. 
      3. 4.5.3.Please note that unless otherwise stated, delivery estimates are just that. They are not guaranteed delivery times and should not be relied upon as such.
    6. Cancellation. You have the right to cancel your order for any reason within 24 hours after placing the order without any costs. Termination after that time is not possible. In such case, please see our Return & Refund Policy. 
    7. Guarantee
      1. 4.7.1.Guarantee for the product, if applicable, is provided by the manufacturer of the product. We do not provide any additional guarantees. 
      2. 4.7.2.The guarantee period of the product is indicated in the product details page and in the documentation of the products. In case of a claim please follow the information provided in the product documentation to exercise your right to guarantee. 
  1. TERMINATION 
    1. When you wish to stop using our services and the marketplace then you can do so at any time by deleting your account. 
    2. We reserve ourselves the right to terminate your account immediately without notice, should you not use the platform in accordance with these terms. We may also in our discretion terminate your account if the account has been inactive for one year. 
  1. DATA PROCESSING 
    1. We promise to process the data you have provided to us carefully and keep the data confidential. 
    2. Any personal data you have provided to us will be processed in accordance with the General Data Protection Regulation (GDPR) EU 2016/679. 
    3. We only process your data in order to provide our services and fulfil our obligations as defined in these terms. In particular we will process your data in order to conclude and execute a contract, deliver you the goods and handle complaints. 
    4. If you use the platform as a buyer, then by accepting these terms you agree that we may share your data with the third-party seller whose products you are purchasing. Please contact the third-party seller directly to find out how they process your data. 
    5. We will process data until the termination of the account in accordance with these Terms. Upon termination, we will store your data for a period of 2 years, should you wish to reopen the account to resume the use of our services.
  1. OUR LIABILITY  
    1. We will do the most we can to ensure the availability of the platform will be uninterrupted and that transactions would be error-free. However, due to the nature of the internet we cannot guarantee this. We also keep ourselves the right from time to time do maintenance or introduce new functions to our website and platform which may affect the availability of them. 
    2. We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with (a) use of, or inability to use, our website; (b)or use of or reliance on any content displayed on our website.
    3. In particular, we will not be liable for: (a) loss of profits, sales, business, or revenue; (b) business interruption; (c) loss of anticipated savings; (d) loss of business opportunity, goodwill or reputation; or (d) any indirect or consequential loss or damage.
    4. We will not be held responsible for any delay or failure to comply with our obligations under these terms if the delay or failure arises from any cause which is beyond our reasonable control (force majeure). This condition does not affect your legal right to have goods sent or services provided within a reasonable time or to receive a refund if goods or services ordered cannot be supplied within a reasonable time owing to a cause beyond our reasonable control.
    5. The laws of some countries do not allow some or all of the limitations described above. If these laws apply to you, some or all of the above limitations may not apply to you and you might have additional rights.
    6. Nothing in these conditions limits or excludes our responsibility for fraudulent representations made by us or for death or personal injury caused by our negligence or wilful misconduct.
    7. If you become aware of any damage which we can be held liable for, then you must report it to us as soon as possible, but in no event within 10 days from the time you became aware or should have reasonably become aware of such damage. 
  1. INTELLECTUAL PROPERTY 
    1. The marketplace, including the text, graphics, logos, button icons, images, audio clips, digital downloads etc. are the property of Anyflexo (except the content uploaded of the third-party sellers) and it is protected by copyright.  
    2. All intellectual property (IP) rights, including but not limited to trademarks, service marks, and trade names contained in the webpage are proprietary to Anyflexo, its affiliates and/or third-party licensors. The use of the webpage and Anyflexo services does not grant the users ownership of any IP rights and users are prohibited from any type of exploitation of Anyflexo IP rights.
    3. Anyflexo’s name, trademarks, logos, the look and feel of the our webpage, including all custom graphics, button icons, and scripts, our service name, or slogan included in the webpage are property of Anyflexo and may not be copied, imitated, or used (in whole or in part) without our prior written consent. 
    4. The third-party sellers retain all ownership and intellectual property rights in their content. By submitting your content to Anyflexo through the online platform, you hereby grant us and our affiliates and partners a worldwide, non-exclusive, fully paid-up, royalty-free, perpetual, irrevocable, sub-licensable, and transferable license to use, reproduce, distribute, modify, prepare derivative works of, and otherwise exploit your content and derivatives thereof. The use of such third-party trademarks on our webpage is intended to denote interoperability and does not constitute any type of affiliation by Anyflexo and its licensors with such company.
  1. LEGAL BITS AND PIECES 
    1. These terms, their subject matter and their formation, are governed by Estonian law, without giving effect to any principles of conflicts of law. We agree to exclude the applicability of the UN Convention on Contracts for the International Sale of Goods (CISG). 
    2. You and we both agree that the Harju County court in Estonia will have exclusive jurisdiction. 
    3. Our trademarks are registered. You are not permitted to use it without our prior approval. 
    4. We both agree that these terms do not create an agency, partnership, joint venture, or any other form of legal association between us.
    5. We may amend these terms from time to time. If we do so we will inform you of such changes by e-mail at least 30 days before such changes take effect. If you do not agree with the changes then you have the right to stop using our services and delete your account. If you have not deleted your account by the time our new conditions will come into effect, then we assume you have accepted the changes and agree to adhere to them.